INITIAL PAYMENT. Initial payment is due within 7 days of setting up an account. Accounts not paid within 7 days will be deactivated, and a reactivation fee will apply.

BILLING. All Internet bills will be sent by email. Customer may request to be billed by mail instead. There will be a charge of $1/billing period by mail.

DUE DATE. Monthly Internet accounts are due on the 1st day of the service month, and delinquent after the 15th day of the service month. Six- and 12-month contracts are due on the first day of the first service month, and are delinquent after the 15th day of the first service month. Multi-month contracts not paid by the last day of the first service month will revert to monthly, and regular monthly charges will apply to the first month and all subsequent months until timely multi-month payment is received.

PRORATION OF INITIAL MONTH. Monthly accounts will be charged for one full month, plus a prorated amount for the initial month (if less than a full month), at signup. Six- and 12-month contracts will be charged a prorated amount for the initial month (if less than a full month), in addition to the 6 or 12 months, at signup. Partial months are prorated based on a 30-day month.

AUTOMATIC PAYMENTS. We encourage the use of automatic payment plans for monthly customers. Customer may authorize a Pre-Authorized Charge (PAC) to a credit card, by filling out a form at the Computer Place. There is no charge for and may be terminated immediately by written, phone or emailed request.

LATE FEE. Delinquent accounts will be subject to a late fee, currently set at $5.

DEACTIVATION. Late notices will be sent, via email, to all accounts which are more than 7 days past due. Accounts which become one full month late (that is, are not paid by the 16th day of the second month) will be subject to automatic deactivation. Deactivation does not relieve Customer of the obligation to pay past charges or ongoing charges. Monthly charges will continue to accrue (as email will continue to be collected) until account is reactivated or terminated. Accumulated email may be collected only when account is paid in full.

COLLECTION. NSF checks will be assessed a $15 fee. Accounts which become three months delinquent will be unilaterally terminated (and email deleted) by the Computer Place, and customers will be sent to collections.

TERMINATION. For customers' protection, notice of account must be in writing and include the Customer's signature. Notice may be mailed to The Computer Place at P.O. Box 1099, Friday Harbor, WA 98250, or faxed to (360) 378-8496. Terminations will be confirmed by the Computer Place by email or by phone. Charges continue to accrue until an account is terminated.

SUSPENSION. Customers may suspend accounts for up to 8 months at a time. Suspended accounts will keep the username, but will not have login privileges or access to email. Accounts must be current in order to be suspended. Email may be kept active, or forwarded, for furloughed accounts, for a fee, which must be prepaid for the entire furlough period.

FURLOUGH. Customers may furlough accounts for up to 8 months at a time. Furloughed accounts will keep the username, but will not have login privileges or access to email. Accounts must be current in order to be furloughed. Email may be kept active, or forwarded, for furloughed accounts, for a fee, which must be prepaid for the entire furlough period.

PRORATION OF LAST MONTH. Final months will be prorated based on a 30-day month.

REACTIVATION. Deactivated, terminated, and furloughed accounts will be reactivated only when past due amounts, plus a reactivation fee, are paid in full.

TEMPORARY ACCOUNTS. Accounts of known short duration (less than 3 months), usually for visitors to the county, must be prepaid in their entirety at setup. Customer may call to extend if stay is extended, or recieve a refund if he/she leaves earlier than expected. Partial months will be prorated at the rate of $1/day, to a maximum of the current monthly charge.

REFUND OF PREPAID ACCOUNTS. Terminated prepaid accounts may be refunded as follows: The setup fee and first month's service are not refundable. Subsequent months in a prepaid contract will be refunded by calculating the charges for the served months at the current monthly rate, and subtracting that amount from the prepaid amount. For example, if Customer prepays $114 ($19/month) for 6 months when the monthly rate is $20 and terminates after 2 months, he/she would receive a refund of $74 ($114 - $40).

ACCEPTABLE USE. The Computer Place makes available Internet services only for lawful uses. Any transmission which is in violation of county, state, or federal law is prohibited. Customer agrees not to engage in any illegal activity through The Computer Place's Internet service, and agrees to indemnify The Computer Place, its owners and employees, from any damages resulting from its illegal use by others. (See our complete statement of "ACCEPTABLE USE POLICY")

CONTENT. The Computer Place is expressly not responsible for the content of any transmission over the Internet. We encourage parents to use passwords, filtering programs, and personal monitoring to control children's access to undesirable sites. We will be happy to assist parents in this regard, but will not, for First Amendment reasons, block all customers' access to any sites. Customer agrees to indemnify The Computer Place of any liability resulting from websites visited or transmissions recieved through its Internet service.